Legal

Terms of Service

Effective date: September 21, 2026 · PixelCrew Inc.

Plain-language summary. PixelCrew is alpha software provided as is. You own the briefs you submit and the deliverables you receive, but you must review them before you use them. If you connect your own API keys, every model charge on those keys is yours. Anything you put in a shared workspace is visible to its members. Your projects are never published as demos to other users. We are not liable for indirect damages, and our total liability is capped. Delaware law applies. The full terms below are what actually bind us both.

1. Agreement to these Terms

These Terms of Service (the "Terms") are a legally binding agreement between you and PixelCrew Inc., a Delaware corporation ("PixelCrew", "we", "us" or "our"). They govern your access to and use of the website at pixelcrew.ai (the "Site"), the application at app.pixelcrew.ai (the "App"), and any related software, agents, documentation and services we provide (together, the "Service").

By signing in to the App, clicking a button that references these Terms, or otherwise accessing or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

If you use the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to both you and that entity.

2. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Service. You may not use the Service if you are barred from doing so under the laws of the United States or any other applicable jurisdiction, or if we have previously suspended or terminated your account.

3. The Service and alpha status

PixelCrew coordinates a set of automated AI agents that read a written brief and produce design deliverables, such as research documents, creative briefs, wireframes, design systems and HTML pages ("Output").

The Service is currently in alpha. This means it is experimental, under active development, and may contain errors, be incomplete, change without notice, produce unexpected results, lose data, or become unavailable. Features described as "coming soon", "Pro" or "Enterprise" are planned and are not promises that they will be delivered, or delivered in the form described. We may add, change, limit or remove features, impose usage limits, or discontinue the Service, in whole or in part, at any time. We will try to give reasonable notice of material changes where practical.

Delivery times, agent behavior and quality descriptions on the Site are illustrative and are not guarantees. The project examples shown on the Site are demonstrations produced with the Service and the business names in them are illustrative.

4. Accounts and sign-in

You sign in to the App using a supported third-party identity provider (such as Google, Apple, GitLab or Microsoft). Your use of that provider is governed by its own terms. During the alpha we may require new accounts to be approved before they can use the Service, and we may decline or delay approval at our discretion. You are responsible for maintaining the security of your provider account and for all activity that occurs under your PixelCrew account. Notify us immediately at hello@pixelcrew.ai if you suspect unauthorized use. You must provide accurate information and keep it up to date. You may not share your account or use another person's account without permission.

5. API keys and third-party model providers

During the alpha, the Service runs on API keys that you supply for OpenRouter, Anthropic or Google Gemini, or on an OpenRouter key that a workspace owner supplies for their team (each, "Your Key"). By connecting Your Key you agree that:

You are responsible for all charges. Model usage is billed by the provider (OpenRouter, Anthropic or Google) directly to the key holder under that provider's terms and prices. PixelCrew does not set, control, mark up or collect those charges and is not a party to your agreement with the provider. All usage that the Service generates on Your Key, including usage from briefs you or your workspace members start, retries, revisions, agent-to-agent handoffs, image generation, failed or interrupted runs and any usage caused by a defect in the Service, is the key holder's responsibility. We strongly recommend that you set a spend limit on Your Key with the provider. Cost figures shown in the App are estimates.
Workspace keys. If you add an OpenRouter key to a workspace, you authorize every member of that workspace to run briefs on it and you are responsible for the resulting charges. Members cannot see the key value.
You have the right to use Your Key with the Service, and its use does not violate the provider's terms.
We store Your Key encrypted, verify it with the provider before saving it, and use it only to make requests on your behalf. You can delete it from your profile at any time, and you should revoke it with the provider if you believe it has been compromised.
Model providers are third parties. Your Content is transmitted to the provider you connect and, through OpenRouter, to the upstream model providers it routes to. Their availability, pricing, content policies, data handling and output quality are outside our control. We are not responsible for their acts or omissions.
PixelCrew-provided keys. We may, at our discretion, allow some accounts to run briefs on keys we provide. We may limit, meter or withdraw that access at any time.

6. Fees

The Service is currently free to use, apart from the third-party model costs described in Section 5. We may introduce paid plans, usage limits or fees in the future. If we do, we will publish the pricing and give you notice before any charge applies to you. We will not charge you without your agreement to the applicable pricing.

7. Your Content, sharing and showcases

"Content" means the briefs, text, images, files, links, website URLs, instructions, comments, answers, feedback to the agents and other material you submit to the Service.

You own your Content. You grant PixelCrew a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, display and modify your Content solely to the extent needed to operate, provide, secure and improve the Service, to provide support to you, and to comply with law. This license ends when you delete the Content or your account, except for copies in routine backups and copies we must keep for legal reasons. We do not use your Content to train AI models.

You represent and warrant that you have all rights necessary to submit your Content and to grant this license, and that your Content and our processing of it as described will not violate any law or infringe any third party's intellectual property, privacy or other rights.

Website redesigns. If you ask the Service to redesign an existing website, we will fetch and store a copy of that site's pages and images. You may only do this for websites you own or have permission to use for that purpose, and you are responsible for that use.

Sharing and workspaces. You can add other PixelCrew users to a project or workspace by their email address. Every member of a workspace can view every project in it, including briefs, deliverables, files, comments and questions with author names, and can download them. Only project owners can manage or delete a project. Briefs you run inside someone else's project or workspace remain there after you leave or delete your account, without your account attached; your comments and questions are deleted with your account. Share only with people you trust, and do not add people to a workspace without a legitimate reason.

Showcase demos. The App shows demo projects to all signed-in users. Demos are made only from projects created by PixelCrew staff. We do not publish your projects as demos, and comments or questions you leave on a staff project are not copied into a demo.

You are responsible for backing up your Content and Output. You can download a ZIP of any brief's deliverables from the App. We are not responsible for loss of Content or Output during the alpha.

8. Generated Output

As between you and PixelCrew, and to the extent permitted by law, we assign to you all of our right, title and interest in the Output the Service generates for you, and you may use it for any lawful purpose, including commercially. You acknowledge that:

Output is generated by machine learning models and may be inaccurate, incomplete, biased, non-functional, out of date, or unsuitable for your purpose. You must review and test Output before relying on it or publishing it.
Because of how these models work, Output may be similar or identical to output generated for other users, and may resemble existing works. We make no promise that Output is original, unique or that you will be able to obtain copyright, trademark or other protection for it.
Output may reference or resemble third-party brands, designs, code or content. You are responsible for ensuring that your use of Output does not infringe third-party rights and complies with applicable law, including advertising, accessibility and consumer-protection rules.
Output is not professional, legal, financial, medical or other regulated advice.

9. Acceptable use

You agree not to, and not to allow others to:

Use the Service in violation of any law, or to create or distribute content that is unlawful, defamatory, fraudulent, deceptive, harassing, hateful, sexually explicit involving minors, or that promotes violence or illegal activity.
Infringe or misappropriate the intellectual property, privacy, publicity or other rights of any person, including by submitting Content you do not have the right to use or by generating Output that imitates a specific person, brand or protected work in a way that would deceive or infringe.
Submit personal data of others without a lawful basis, or submit sensitive personal data (such as health, financial account, government identifiers or credentials) that is not needed for your deliverable.
Generate phishing pages, malware, credential-harvesting flows, spam, scams, or content designed to impersonate a real organization or person.
Reverse engineer, decompile, scrape, crawl or copy the Service or its agent prompts and configurations, or attempt to extract them from Output, except where such restriction is prohibited by law.
Probe, scan or test the vulnerability of the Service, bypass authentication, approval or rate limits, or interfere with the Service's operation or other users' use of it.
Use the website-redesign feature on sites you do not have the right to copy, or use the Service to scrape, crawl or overload third-party websites.
Add people to a workspace or project without a legitimate reason, or use the member-lookup feature to discover whether particular people have accounts.
Use the Service to build a competing product, or to develop or train machine learning models, without our written permission.
Resell, sublicense or provide the Service to third parties as a service bureau without our written permission.
Misrepresent Output as produced by a human where the law or the context requires disclosure that it was produced by an AI system.

We may monitor use of the Service for compliance with these Terms, and we may remove Content or Output that we reasonably believe violates them.

10. Our intellectual property and feedback

The Service, including its software, agents, prompts, workflows, design, text, graphics, logos, trademarks (including "PixelCrew" and the agent names and personas) and all related intellectual property, is owned by PixelCrew or its licensors and is protected by intellectual property laws. Except for the rights to Output in Section 8 and the limited right to use the Service under these Terms, we grant you no rights in the Service. You may not use our trademarks without our prior written permission.

If you give us feedback, suggestions or ideas about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or compensation to you.

11. Third-party services

The Service relies on and links to third-party services, including identity providers, OpenRouter, AI model providers, hosting providers and, on the Site, Google Analytics. Your use of those services is subject to their terms and privacy policies. We do not endorse and are not responsible for third-party services, their availability, or their content.

12. Privacy

Our Privacy Policy explains how we collect, use and share personal information, including how your Content is sent to model providers. By using the Service you agree to the Privacy Policy.

13. Suspension and termination

You may stop using the Service and delete your account at any time from within the App or by contacting us. We may suspend, block or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have violated these Terms, if required by law, if your use creates risk or legal exposure for us, or if we discontinue the Service. Blocking an account cancels its running briefs. On termination, your right to use the Service ends, and we may delete your Content and Output after a reasonable period. Sections 5, 7 (as to your representations), 8, 10, and 14 through 21 survive termination.

14. Disclaimers

THE SERVICE, ALL OUTPUT AND ALL RELATED MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, PIXELCREW AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, SUPPLIERS AND LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE OR FREE OF HARMFUL COMPONENTS, THAT DEFECTS WILL BE CORRECTED, THAT OUTPUT WILL BE ACCURATE, COMPLETE, ORIGINAL, NON-INFRINGING OR FIT FOR ANY PURPOSE, OR THAT ANY CONTENT OR OUTPUT WILL BE PRESERVED. YOU USE THE SERVICE AND OUTPUT AT YOUR OWN RISK. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.

15. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL PIXELCREW OR ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA OR CONTENT, OR FOR THE COST OF SUBSTITUTE SERVICES, OR FOR ANY THIRD-PARTY CHARGES INCLUDING MODEL USAGE FEES BILLED BY OPENROUTER OR ANY MODEL PROVIDER, ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICE OR ANY OUTPUT, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICE OR ANY OUTPUT WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO PIXELCREW FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, AND (B) ONE HUNDRED US DOLLARS (US$100).

THE LIMITATIONS IN THIS SECTION ARE A FUNDAMENTAL BASIS OF THE BARGAIN BETWEEN YOU AND US AND APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF CERTAIN LIABILITIES, SO SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS EXCLUDES LIABILITY THAT CANNOT BE EXCLUDED BY LAW, INCLUDING LIABILITY FOR FRAUD OR FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE.

16. Indemnification

You will defend, indemnify and hold harmless PixelCrew and its officers, directors, employees, contractors, agents, suppliers and licensors from and against any claims, liabilities, damages, losses, costs and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your Content; (b) your use of Output; (c) your use of the Service in violation of these Terms or applicable law; (d) your use of Your Key or any charges incurred on it; or (e) your violation of any third party's rights. We may assume the exclusive defense and control of any matter subject to indemnification, in which case you will cooperate with us.

17. Governing law and disputes

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

You and PixelCrew agree that any dispute will be brought exclusively in the state or federal courts located in the State of Delaware, and each of us consents to the personal jurisdiction of those courts. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property.

Class action and jury waiver. To the fullest extent permitted by law, you and PixelCrew agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, collective or representative proceeding, and each of us waives any right to a jury trial.

Informal resolution. Before filing a claim, you agree to contact us at hello@pixelcrew.ai and attempt in good faith to resolve the dispute informally for at least 30 days.

If you are a consumer in the European Union or the United Kingdom, nothing in this section deprives you of the protection of mandatory consumer laws of your country of residence or of the right to bring proceedings in the courts of that country.

18. Copyright complaints

We respect intellectual property rights. If you believe material on the Service infringes your copyright, send a notice under the Digital Millennium Copyright Act to hello@pixelcrew.ai with the subject "DMCA", including: identification of the copyrighted work; identification of the allegedly infringing material and its location; your contact information; a statement that you have a good-faith belief the use is not authorized; a statement, under penalty of perjury, that the information is accurate and that you are the owner or authorized to act for the owner; and your physical or electronic signature. We may terminate the accounts of repeat infringers.

19. Export controls and sanctions

You may not use the Service if you are located in, or are a national or resident of, a country or region subject to comprehensive United States sanctions, or if you are on any U.S. government restricted-party list. You agree to comply with all applicable export control and sanctions laws in connection with your use of the Service and Output.

20. Changes to the Service or these Terms

We may revise these Terms from time to time. If we make material changes we will notify you by email, by a notice in the App or on the Site, or by other reasonable means before the changes take effect, and will update the "Effective date" above. Your continued use of the Service after the effective date of the revised Terms means you accept them. If you do not agree, stop using the Service and delete your account.

21. General terms

Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and PixelCrew regarding the Service and supersede any prior agreements on that subject. Any separate written agreement signed by both parties (such as an enterprise agreement) will control over these Terms to the extent of a conflict.
Severability. If any provision is held unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions remain in effect.
No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, reorganization or sale of assets, or by operation of law.
No third-party beneficiaries. Except as stated in Sections 15 and 16, these Terms create no rights for third parties.
Force majeure. We are not liable for any delay or failure caused by events beyond our reasonable control, including failures of third-party model providers, hosting providers or networks.
Notices. We may give you notice by email to the address associated with your account or by posting in the App or on the Site. You may give us notice at hello@pixelcrew.ai.
Independent contractors. Nothing in these Terms creates a partnership, joint venture, agency or employment relationship.
Language. These Terms are written in English. Any translation is for convenience only and the English version controls.

22. Contact

PixelCrew Inc.
A Delaware corporation
Email: hello@pixelcrew.ai